The staff, Indera or Imram, is a mind-blowingly nice and friendly guy who goes above and beyond to help. The small shop nearby is super convenient. The owner and manager are incredibly kind and helpful. The hotel is extremely quiet with an amazing view. The breakfast is homemade and very good. They arranged a fair-priced guide for hiking and booked an amazing cooking class. The view from the balcony is jaw-droppingly beautiful. The room is nicely decorated and peaceful. Delivery from local restaurants is available. The breakfast terrace has a stunning view. The location is perfect, within walking distance of town. The bed is big and comfy, and the shower is warm. The manager is helpful and kind.

I absolutely loved the decoration at the hotel. It had a cozy and charming atmosphere that made me feel right at home. The general areas were well-maintained and had beautiful mountain-themed artwork and furniture. As a senior woman, I was glad to see that the hotel was easily accessible for people of all ages. The pathways were well-paved and there were handrails in certain areas, ensuring that I could navigate the property safely and comfortably.

My only suggestion for a better vacation for senior people would be to have more comfortable seating options in the common areas. As lovely as the decoration and ambiance were, some of the chairs and couches were a bit stiff and not as supportive as I would have liked.

We stayed at Alpine Resort for 3 nights and it was amazing! The view from the balcony was breathtaking, overlooking the beautiful mountains. The room was nicely decorated and the shower had a curtain. The staff was incredibly friendly and helpful, and the owner made us a delicious traditional Sri Lankan breakfast. The wifi was reliable and the bed was comfortable. it was a comfortable and enjoyable stay.

Would recommend this hotel.

I keep coming back to this resort because of its helpful staff who recommended a local taxi on my first stay. It has everything I need - Wi-Fi, off-site car park, outdoor dining area, airport shuttle, laundry, kettle. Perfect for my business trips!

Nice big room with a good view - towels, hot water and soap in bathroom. Located a bit outside the city, but you can easily walk to all the major attractions within 10-15 minutes on a safe shortcut. The Sri Lanka breakfast was big and very tasty. The caretaker/manager was friendly and helpful, arranging a good guide for us and getting a cheap taxi when we left.

There is a long and steep staircase from the road to the resort, which may not be ideal for those who have difficulty walking. , the location was a bit hard to reach by car, and there is no air conditioning in the rooms.

Stunning views, clean and comfortable rooms, excellent breakfast variety, friendly and welcoming host, organized affordable transfer.

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Mind-blowing views of the surrounding hills and valley, with a serene and peaceful atmosphere. The staff, especially Indran, provided exceptional hospitality and went above and beyond to ensure a memorable stay. Immaculate rooms with comfortable amenities, reliable Wi-Fi, and the convenience of an off-site car park. Outdoor dining area offers a perfect setting to enjoy a hot breakfast made by the friendly staff. Conveniently located near a small shop for snacks and water. The host, Sheyamalie, was fantastic. Highly recommended for a comfortable and enjoyable stay.

We had an amazing stay at a nice and quiet place with a great view. Our room was spacious and had all the amenities we needed, including towels, hot water, and soap in the bathroom. The caretaker/manager of the resort was very friendly and helpful, arranging a guide for our hike to Ella's Rock and even getting us a cheap taxi when we left. The Sri Lanka breakfast served at the resort was delicious and the view from the balcony where we enjoyed our breakfast was beautiful. We also appreciated the shortcut on the railway that allowed us to easily walk to the city center within 10-15 minutes. we had a fantastic experience at Alpine Resort and would highly recommend it to others.

The view from the balcony of Ella Alpine Resort is simply breathtaking! the beautifully decorated rooms and quiet atmosphere make it perfect for longer term business travellers. the friendly and accommodating hosts, Rohan and his wife, provided great recommendations for places to visit and eat. the breakfast with a view of the mountains was delicious and fresh. the location is also convenient, with the option to start the hike up Ella Rock or walk into town in just 10 minutes.

Felt like treated like royalty, no complaint.